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dream cloud mattress customer service Evaluation

I’m super excited about today’s evaluation due to the fact that I’ll be taking a look at one of the latest beds on the market: the DreamCloud hybrid mattress.

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This bad combines high-density foam with encased coils for a sleeping experience that assures to be as elegant as it is helpful.

==> NECTAR vs DreamCloud Mattress

To see how well this hybrid lives up to that goal, I have actually put it through a series of tests to measure its total comfort and identify exactly what sort of sleeper would gain from it most.

dream cloud mattress customer service

Continue reading below for my full review of the DreamCloud mattress. Do not have time to read all of it? Click here to avoid to the bottom and inspect out my evaluation summary.

See how the DreamCloud compares to other hybrid mattresses!


The DreamCloud includes an astoundingly tall profile for a mattress at a massive 15 inches. The eight-layer building and construction is broken down into foam and wrapped coil components, which work in tandem to provide the sleeper with a firm innerspring lift and plenty of comfortable pressure relief.

Given all the various products at play here, I’m stoked to dive into these layers to see how well they connect with one another.

DreamCloud Cover

Close up of the cover of the DreamCloud

Cover– The cover is made up of a cashmere and polyester blend for a luxuriously soft feel up top. It’s also quilted with memory foam, which supplies the sleeper with immediate pressure relief.

Foam Layers– Below the cover, you’ll discover 3 thin layers of foam. While these areas are soft to the touch and offer some gratifying sinkage, they also respond rapidly to pressure, so you won’t feel stuck in the mattress.

dream cloud mattress customer service

The middle of these three layers is especially crucial for the temperature level guideline of the DreamCloud as it’s comprised of perforated latex foam. Latex in basic is great at dissipating heat, so the addition of these little ventilations encourages a lot more cooling.

Pocketed Coils– The bottom layer of foam transitions into the firmer support area of the mattress, which is comprised of a pocketed coil system. These separately covered springs provide the bed excellent bounce and aid to disperse movement throughout the structure.

The coils also help in controling temperature level as the areas in between them allow for consistent air circulation.

Structure Layer– A thin layer of high-density polyfoam lies at the base of the mattress, with the primary function of nestling the pocketed coils and supplying a sound structure for the whole.

dream cloud mattress customer service Construction
Revealing the layers of the DreamCloud mattress

dream cloud mattress customer serviceFIRMNESS

After taking a look at the construction of the DreamCloud, let’s chat about the firmness and feel. I started by using light hand pressure to the mattress and instantly felt the soft foam of the quilted cover and leading layers.

My hand sunk into the product and I might feel some instantaneous pressure relief. Pressing in even more, I began to communicate with the stolen coils below and experienced a pleasant lift from the springs.

DreamCloud Hand Press

Pushing into the DreamCloud mattress

At this point I want to note that people of different body types and shapes will feel firmness differently. Rather than giving just my viewpoint on the total firmness level of the DreamCloud, I enlisted three other people to give their opinion. This will offer you a much better sense of the firmness range you can get out of the mattress.

DreamCloud Firmness Test

Showing the firmness scores of the DreamCloud from 4 testers

As you can see in the chart above, the testers were basically in contract about the firmness of the DreamCloud, giving it a typical ranking of 7.75. Compare this to the market requirement of 6.5 for medium firmness and it’s clear that this mattress is pretty firm.

dream cloud mattress customer service

I personally gave the bed a 7.5 and concur with the remainder of the testers that it’s definitely a solid bed. While you’ll feel some minor sinking from the plush foam leading layers, the separately covered coils in the core will raise you out of the bed and make you feel like you’re sleeping on top of the mattress.


Instead of just describing the feel of the dream cloud mattress customer service to you, I wished to give a graph of where someone might feel pressure points form while resting on it. To do this, I positioned a pressure map on top of the mattress and lied on my back, side, and stomach. You can see the results on the image listed below where pressure is represented from blue (low pressure) to red (high pressure).

DreamCloud Pressure Map

Revealing the pressure map results for the DreamCLoud

Back– When on my back, my weight was equally dispersed across the mattress, so I didn’t feel like I was sinking into the bed at all. The quilted cover supplied quality relief at my back area and the taken coils helped to lift me out of the bed and keep my spinal column in alignment.

Side– As you can see in the chart above, once I rolled onto my side, I began to feel pressure forming at my shoulders and hips. However, I still felt supported and the top foam layers relieved what pain I felt in this position.

Stomach– Switching over to my stomach, I thought the DreamCloud did a fantastic task of lifting my hips up and from the bed, which is essential for stomach sleepers. I ought to discuss that I had the ability to transition across these positions with relative ease.

Hip and shoulder pain? Take a look at my leading choices for side sleepers.


If you intend on sharing your bed with a partner, you’ll want to know what it’ll seem like when the other individual crawls out of bed in the early morning or tosses around in the evening. This next test is intended to demonstrate the strength of motion that is noticeable from one side of the mattress to the other.

To highlight this movement transfer, I dropped a 10 lb. steel ball from heights of 4 inches, 8 inches and 12 inches and determined the disturbance it triggered: the bigger the lines, the larger the disruption.

Dreamcloud Motion Transfer test

Results for the movement transfer test with a 10 pound ball dropped from heights of 4, 8 and 12 inches.

dream cloud mattress customer service

The DreamCloud reveals a small amount of disturbance for the 4 inch drop, which replicates somebody rolling around and changing their position on the other side of the bed. While the 8 and 12 inch drops show slightly bigger spikes, I ‘d still think about the mattress to be respectable at separating movement, thanks to the separately covered coils. This indicates you’re not most likely to be too disrupted by your bed mate’s midnight vibrates, makings this an excellent alternative for couples.


When buying a new bed, the majority of people would like to know whether they’ll seem like they’re sinking “into” the mattress or laying “on top” of it. To picture this sinkage, I placed 4 balls of varying sizes and densities (a 6 lb medicine ball, a 10 lb steel ball, a 50 lb conditioning ball, and a 100 lb conditioning ball) on the mattress and determined what does it cost? they compressed the surface.

The variations in size, weight and density are indicated to replicate different body parts and various sized sleepers.

DreamCloud Sinkage Test

The sinkage test on a DreamCloud mattress with balls weighing 6 pounds, 10 lbs, 50 pounds and 100 lbs.

6 pound medicine ball: 1.5 inches of sinkage.
10 lb steel ball: 2 inches of sinkage.
50 lb medicine ball: 4.5 inches of sinkage.
100 lb conditioning ball: 5.5 inches of sinkage.
While you’re going to experience some immediate sinkage from the soft foam on top, by the time you sink through those layers, you’ll hit the covered coils and feel fantastic support. This combo will attract a large range of sleepers, but will please back and stomach sleepers in specific.


If you’re going to share your bed with a partner and have to utilize the entire surface area of the mattress, it’s going to be important for you to consider the amount of edge support it’ll supply.

I’m especially interested to see if the DreamCloud will suffer the very same fate as other compressed bed-in-a-box bed mattress that cannot measure up to the edge support of more conventional innerspring designs.

DreamCloud Edge Supprt Back

Pushing my back near the side of the DreamCloud

Pushing my back, I felt as supported at the edge of the bed as I did in the center. Pushing closer to the side, I experienced a little compression due to the fact that of the top foam layers, however absolutely nothing too dramatic.

DreamCloud Edge Support Side

Lying on my side near the edge of the DreamCloud

Shifting to my side, I once again observed compression in the foam layers, but it didn’t rollover into the covered coil system below.

dream cloud mattress customer service

This system, together with the polyfoam edge support around the mattress, did a great job of supporting my weight.

DreamCloud Edge Support Seated

Resting on the edge of the DreamCloud mattress

In this position, I wanted to replicate what it would seem like to be resting on the bed in the morning when you’re lacing up your shoes and preparing yourself for the day. A lot of foam mattresses experience severe compression in this position, however the DreamCloud really held up fairly well.


DreamCloud Corner View
Corner view of the DreamCloud

Sleep Trial: 365 days.
Warranty: DreamCloud’s Everlong service warranty is a lifetime assurance.
Shipping: Free, comes compressed in a box.
Bonus: One free cleaning with purchase.
Simply getting started? Start your mattress search with my mattress examines breakdown.

DreamCloud Label

If you’re encouraged the DreamCloud is the right mattress for you, the size and pricing information for the mattress are below. Please keep in mind that these prices show basic rates, but you can use the code SLEEPOPOLIS200 to conserve $200 on your DreamCloud purchase.

Full54″ x 75″ x 15″ 88 lbs$ 1,199.
Queen60″ x 80″ x 15″ 94 lbs$ 1,399.
King76″ x 80″ x 15″ 109 pounds$ 1,499.
California King72″ x 84″ x 15″ 109 lbs$ 1,499.
DreamCloud Front View.
Front view of the DreamCloud mattress.

Now that we’ve taken a closer look at the DreamCloud mattress, it’s time to discuss who it ‘d be a good fit for.

Back and stomach sleepers– The combination of pressure-relieving foam and helpful covered coils produces a sleeping experience that’ll have back and stomach sleepers celebrating.
Desire a luxury feel at a value price– Making use of plush memory foam and cashmere provides the DreamCloud a luxurious feel at a cost that’s quite tough to balk at.
Couples– The separately covered coils are exceptional at isolating and managing movement, making this a great pick for couples with different sleeping routines.
For more information on the DreamCloud, examine it out here! dream cloud mattress customer service